Sunday, April 6, 2014

Tweet Tweet Assalamualaikum and peace, common korang not shopping at hypermarkets such as Giant, Te


Tweet Tweet Assalamualaikum and peace, common korang not shopping at hypermarkets such as Giant, Tesco, etc? Have not run a surplus charge (overcharged) on any merchandise purchased? And when asked at the customer service counter, you turn scolded? if there may be more or less the same story with you ...
Almost every month our supermarket. Hundreds of us spend at the supermarket. If counted, multiplied by the number of years we are here, we should be categorized as a regular customer and be able to reward!
Wife comelku take two bottles as we could save almost density of styrofoam RM5. Yes, for us, the people poor, very worth RM5. "What a RM5 been resolved." Of course we resolved it because of that which is lawful, and from his own sweat sweat and then must be resolved if collected 1,000 times, already can buy a return ticket AirAsia Australia.
We have to counter 8, at about 11:40 am and found the two employees, a man and a woman. density of styrofoam On receipt of payment, the cashier counter was operated Goundar Jaganathan and he assisted a female staff for packaging (packer).
I just looked up and shook his head against the attitude of the staff second. Yes, they did not care. Mouth continued chatting and male staff sometimes do not see the product that highlighted her eyes scanned the other hand towards her.
Two bottles of Tropicana Twister RM10 should be charged according to the normal price, even emblazoned density of styrofoam on the shelf drinks, promotional prices. As stated on the receipt, as serialized products 4061675 charged RM6.49 each.
There are three staff there and when we put our problems on overcharged, one of the female staff, Fajariah Mohd Anuar, ask us to give a receipt. The wife showed him and explained about the price promotion.
"Wait a minute, I have to check," he said and left. He walked slowly out of the counter and saw there was no urgency for a client who had to wait because of offenses stemming from his own Giant. density of styrofoam
"Sis, they asked for help so my sister, if possible, a little faster," I could sit on the Giant staff. I got her full name She was in time and went away. Ohh, he looked without any smile or answer he tried to discourage customers who claim the excess as a result of the employer's mistake.
For the record, this is not the first time we had to check our receipts and found that there is an excess charge and vary in price from price promotions. So, I question is, is this tactic obscures Giant supermarket customers to visit them and check out customers who are sure of their prey?
If they give technical reasons, density of styrofoam it is an answer that is fooling themselves because the supermarket is not the first time it happened and should technical problems did not recur, not to mention they have a great range and can improve their systems.
Imagine, if there are 10 customers who are examined. Is not that profits doubled to Giant? Ministry of Domestic Trade, Cooperatives and Consumerism Ministry (Ministry) density of styrofoam should be more active in carrying out inspections to make sure merchants are more ethical to deceive customers by these tactics.
Maybe he takes so long as they had crowded crowded with customers on the quiet. We see, in Fajariah difficulty walking in between the cracks too many customers on a quiet day in the supermarket, he could stop to talk for a moment with a co-worker.
Perhaps, as I was leading the Customer Service team at the supermarket in Johor Bahru, the first answer is definitely density of styrofoam out of my employees is: "Sorry sir had to wait." And first, I also train my staff to look like a rush to show the seriousness of the solve customer problems. density of styrofoam
"Sis, are we going this fast, why can not simplify this process, you dahlah last long so go check, it's density of styrofoam not our fault because one charge, but we have to wait pulak jadik victim," I APPLY little tolerance from the Customer Service staff.
"No sir, this management policy," he said, stubbornly. I know, I have been leading the customer service and what do Fajariah this is a very superficial. Presumably, the same management density of styrofoam not train this boy to handle customer by discretion.
My wife questioned - why are we going there to here pulak. It's not our fault. You all wrong, density of styrofoam pastu want pulak customer inconvenience. Why do not you just now bawak form

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